“We Can Hear You”: 30 Things Employees Know That Customers Usually Don’t
A 2024 survey by PwC found that the gap in consumer trust in companies continues to grow. According to the results, while 90% of business executives think customers highly trust their companies, in reality, only 30% of them actually do. That 60 percent difference is greater than the 57 points in previous PwC surveys in … Read more